Specifying and Evaluating Usability Requirements Using the Common Industry Format: Four Case Studies
نویسندگان
چکیده
The Common Industry Format for usability test reports has been used to introduce usability into public and private contracts for the development of two web sites, acquisition of a travel management system and acquisition of travel agency software. Four pairs of supplier and consumer organisations worked with usability specialists to establish usability requirements and/or to evaluate whether the supplied system met the requirements.
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